I was sent the wrong toner cartridge (lower capacity, maybe higher quality). I was immediately offered a replacement. As I had started using the toner and the print quality was good I decided to keep it anyway as to return it would be too much hassle. I compared the price of the toner I received with other sites and I think I what paid was reasonable.
Been using Transglobal for 4+ years. Prices seem there or thereabouts and certainly cheaper than trying to use the shippers direct. When things get complicated I always seems to get a cheerful and helpful response from the phone team.
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