I do not wish to leave my name´s profile

Reviews (1)

MGP Heathrow

Terrible - my worst parking experience ever!

We travel often, and always use a reputable meet and greet service. I decided to try MGP as they usefully have early meeting times, before 5am, however trying to actually deal with them was an uphill struggle. Whilst the men who picked up and dropped off our car were lovely, friendly and polite, the phone operators were very rude and argumentative. When we had colelcted our bags at Heathrow, there was no-one to answer the phone and I had to call for ages, then the operator asked a long seris of questions, all the answers to which I had already provided. Our car was returned filthy dirty on teh outside, with smears of dirt all over it.

01 July 2013

Reply from mgpheathrow.co.uk

Hello,

I am very sorry to hear that your experience of our service was not that which we would wish. We do take the issues you have raised seriously and would like to investigate this matter and reply to you properly. If you would be so kind as to email me at enquiries@mgpheathrow.co.uk with the details of your booking I will look into what went wrong in this instance and answer you in full.

Regards
Gill

I do not wish to leave my name´s profile

profile image of I do not wish to leave my name
I do not wish to leave my name
Reviewer
United Kingdom

About