Jake Werth´s profile

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Fantastic customer service - excellent company!!

After buying a top of the range laptop at a fantastic price from an end of the line sale, I'd realised I'd muddled my choice up and unfortunately had to ask for a refund.

However, the fantastic customer service team from Cleverboxes worked round the clock to make the process as speedy as possible, showing real diligence and rigour in ensuring they knew what the plan was!

Their team was fantastic and very quick to respond to my emails. Jenny, the customer service rep who dealt with my situation, always responded to my emails after a few minutes and was extremely efficient in keeping in contact. She was friendly, polite and respectful of the urgency of my situation; I was very happy with her service and at every point she made the whole process as painless as she possibly could!

This is a seriously top quality company, with fantastic products from the most recent releases, at fair prices, and with their excellent customer service I'm astounded I haven't heard of them before!!

I would recommend Cleverboxes to anyone, and most likely will be a customer of theirs again sometime in the near future. Potentially the best company for consumer electronics I've ever come across.

Thanks Cleverboxes!!

Jake Werth´s profile

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Jake Werth
United States