Richard Haymes´ profile

Reviews (1)

Personal Injury Assist

good end result

initially dealt with claim in a swift manner and got a good result at the end however i did feel at some stages i wasnt kept fully up to speed and towards the end i had to do a lot of phone calls, i was advised it could be a long process, overall i am ok with the service but would have felt happier with regular updates just to keep me in the loop, either by text, email or letter

17 July 2013

Reply from Personal Injury Assist

Hi Mr Haymes, thank you for your review and feedback.

We have reviewed all procedures and have put things in place to update clients on a regular basis via text and email if the client is unavailable to take a call.

Richard Haymes´ profile

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Richard Haymes
Reviewer
United Kingdom

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