Haikal b Zulkifli´s profile

Reviews (1)

Deuter Online

Good and fast response for order & purchasing items

Overall I will say good. But I still feel sad because my parcel still did't arrived at my home yet after 4 working days. I recommended to change your courier services which City Link to other services to improve your delivery in future. Thanks.

10 June 2013

Reply from Deuter Online

Dear Haikal,

I apologise for the delay caused by the courier agent in delivering the parcel to your home. I have sent an official complaint to them on this matter.

By and large, most parcels are delivered on the next working day. It is unfortunate that yours encountered a delay of 4 working days.

I am looking into offering PosLaju delivery services in the future and will announce it on the website in due course.

Thank you.

Regards,

Gary Ng

Haikal b Zulkifli´s profile

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Haikal b Zulkifli
Reviewer
United States

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