Samantha Curran´s profile

Reviews (1)

TopCashBack

Not that great

I wouldn't really sign up, if you don't shop that often on line. You get emails saying you have an inactive account! Well, yeah, that's because I only really shop online for birthday and Xmas pressies and they all fall around the same time of year so it will be in- active until then! Plus I forget because it just says the sites I want to use don't use it so ......

08 June 2013

Reply from Topcashback

Hi there.

Thanks for posting a review.

We do have a procedure in place if a member’s account is not accessed within 6 months the account will become dormant. This is more than a security feature more than anything to protect our members. We will happily re-activate or transfer any outstanding cash back funds you may have to a new account for you.

We also add literally thousands of merchants a year to our site so you can keep checking from time to time to see if any of the merchants you wish to use have been added to our site. You can also suggest merchants to us and we will look to see if we can add them.

If you have any general questions or would like us to look into anything further you can email us at contact@topcashback.co.uk or you can forward a support ticket to us from your account.

Have a good weekend!

Best wishes,
Lee

Samantha Curran´s profile

profile image of Samantha Curran
Samantha Curran
Reviewer
United Kingdom

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