It's nearly 2014, AO.com promises to be one of the leading eCommerce retailers for electronic goods we have ever known, a humorous TV campaign, great website, product range and price match promise .. all fantastic BUT you cant cancel your orders on-line... You have to call an 0844 number to be able to amend or cancel your order.
Seems a bit underhanded and defeats the whole purpose of shopping on-line, having freedom and flexibility to control my purchases.
I gave AO.com a shot, but it's back to Amazon for me where the items are cheaper and I have an account where I can submit questions and cancel orders at my convenience.
I am now on my 3rd day waiting for my NEXT DAY delivery.
Driver has been proven to be lying, saying he couldn't gain access to the property (...there are no access issues) and his GPS showed he had been nowhere near my post code!
Counting down the days until Yodel goes bust, hopefully sooner rather than later.
Yodel, you should down right ashamed at how your company operates!
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