Ryan Kerr´s profile

Reviews (2)

Kite Packaging

Not really a kit

We ordered the heavy duty strapping kit with combination tool. The kit arrived without the combi tool and no bucket for the strap fasteners. I was informed that the bucket doesn't come with the kit and that they do not stock them. They did send a replacement combi tool but this doesn't fit into the space provided. We thought we were ordering a complete kit that would form one unit but it doesn't. It works great and the quality seems good but just a bit misleading. I would check what is included when you buy.

27 February 2014

Reply from kitepackaging.co.uk

Hi Ryan,

Thanks for your review. We apologise for the fact you did not receive a combination tool in the first instance, and hope that your replacement was sent out as a priority. In terms of the bucket we have been in touch with our supplier and have been alerted that the image on our website is out of date, thank you for flagging this issue with us - which we are now in the process of rectifying it.

Best Wishes,
Kite Packaging


Arrived broken!

What a fantastic company! Basin arrived broken, bit of a let down but these things happen and the way in which it has been dealt with has been exemplary.

Thank you

Ryan Kerr´s profile

profile image of Ryan Kerr
Ryan Kerr
United Kingdom