The order and delivery process was excellent. On assembly of the BBQ, the side tables did not fully engage in the slots no matter how much I adjusted. This was proven on our first use when a plate full of cooked meat fell to the floor as a side table collapsed. The following morning I disassembled again and had to file the slots in the steel brackets in order for the tables to locate in a locked position.
On assembly I also found that the "free" cover was missing. I rang your store on Saturday 1 June and the chap said he would get back to me but didn't. I rang again on Tuesday 4 June and another chap said he would investigate and get a cover to me. Again, I have heard nothing. I had the feeling I was being disbelieved!
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