Lisa Madel´s profile

Reviews (1)

Lebara UK

Day light thrives

I baught a new SIM card and top up £10.
I went for 150uk (u pay £7.50 and u get 150 min and unlimited texts in the uk)
I started to text my friends giving them my new number and suddenly the sim stopped working when I called customer service I was told that the card was barred because I made about 50 text in short amount of time and that is against the t&c when I asked how do u want me to inform my friends with my new number she said that I should email my friends (unbelievable ).
When I asked for my refund she said it is nothing they can do.
I am taking them to the small claim court ( matter of principle)

Stay clear of lebara it is a shit network with a shit customer advisors

Lisa Madel´s profile

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Lisa Madel
United Kingdom