I've been with O2 for ten years. At first they were fantastic and did all they could when my phone was stolen eight years ago, but now. Well lets start with the shops, I can walk in and 9/10 times be told to phone up customer services. I want to talk face to face to someone but no almost every time I have to phone up and wait on hold.
Then there's the prices. For new customers it great for existing its pathetic. And why? Because they know we don't like change. Well you know what O2 good bye.
I'm off to EE and hope never to have to deal with you and your awful service ever again.
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