I have used Monster Supplements for around 4 years ordering PhD and extreme nutrition products. Monster supplements have consistently been great on delivery, price and service. The products are always sent promptly, are well packaged and priced competitively. In the years I have bought I have had one problem, I was sent the wrong size of product, I rang monster supplements, I wasn't on hold and got straight through to a person who clearly told me what I needed to do. They sent for the mistake to be collected and once they had received it I got a replacement. Really easy and no problems are cost to myself. In contract I recently made the mistake of trying myprotein, they sent me their total protein product, the bag was split and the protein had spilt into the box, I spent ages on hold never actually getting to speak to ANYONE. I ended up sending emails, where the responding individuals consistently ignored me and said they would send a replacement despite me asking for a refund. I continued to try and get confirmation I would receive a refund, it took on average 4 days for them to reply to my emails and at the end of each one they would ask me to promptly reply to speed this up, I always replied within the hour yet they would yet again take atleast 4 days to reply. In the end they would never acknowledge anything I wrote in my emails and just sent the same message saying they'd replace it so I ended up not sending back. I didn't want to use the bag as it was split open and so wasted about 50quid throwing it away. I tried a friends total protein from myprotein a few months after the above happened... it was the worst protein product I have ever tasted, really bitty and tasted bad. I'd recommend extreme nutrition or PhD products from Monster supplements, I like the PhD diet whey and the extreme nutrition post work out shake. That banana flavoured extreme nutrion post work out shake is seriously the greatest thing I have ever tasted, it makes me feel like I've turned into Thor son of odin and can fire lightening bolts out of my ass, seriously that thing makes you feel so good it has to be loaded with drugs...
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