Although the shakes are nice and the soups are too, my experience has been tarnished by the poor customer service. I order the bumper soups and shakes 4 week pack which clearly states that they will include a free shaker. I have emailed several times and seem to be being told that I have to order the shaker separately. Even the email replies are slightly ambiguous, with no mention of how I order a shaker without paying for it. The last email says that they have reviewed my order and confirm that there is no shaker included and I will have to order separately. Does this mean it is their mistake or are they saying they never were going to include the shaker. As I said, very poor customer service.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.