Samantha Morrison´s profile

Reviews (1)

Exante Diet

Great food supplements and customer care; but more attention to detail.

The Exante Diet provides great food supplements and quick delivery. However, I do feel that there should be more attention to detail with customer enquiries, or change requests, made about an order, especially in ensuring that the correct products are delivered. Although I have only experienced this once, the Exante Customer Care team's 'turn-around' time in acknowledging and fixing the problem, was very quick!

10 June 2013

Reply from Exante Diet

Hi Samantha,

I am pleased to read that you are enjoying our products and the plan its self.

I would like to reassure you that we are currently making improvements to ensure that any mistakes with our customer orders are kept to a minimum, we will always do all that we can to rectify any problems as son as possible.

Sorry from us all at Exante for any inconvenience caused to yourself.

Thanks Jeanette

Samantha Morrison´s profile

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Samantha Morrison
United Kingdom