Jason King´s profile

Reviews (1)

Flyerzone.co.uk

Not bad but misleading with the true costs

As a system it is fine however the site is not honest with its true cost of what the printing will cost
I got a quote for flyers and it told me it was £155 for 5000 on 4 day turnaround but when I actually ordered it was either £155 for 5000 on 7 days (3 extra days for free carriage) or an extra £14.99 for delivery within the previous quoted 4 days. As this was a time critical order I had to pay the extra £14.99. The was not mention of this either time delay or extra cost when I originally got my on-line quote so I feel that I am fully justified with my statement of "As a system it is fine however the site is not honest with its true cost of what the printing will cost"
I view this hidden costs as a way of conning the client out of extra money the same way the budget airline do it and I am not a great fan of this strategy.

10 June 2013

Reply from flyerzone.co.uk

Hi Jason, thanks for your feedback. Our intention is to make the buying process as easy and as transparent as possible. Whilst building your printing requirements these options and prices relate solely to the printing options available. We display the message "Delivery Charges - choose next" to inform you that you can choose your delivery options on the next screen. We offer Free saver delivery which adds 3 working days. This information is published throughout the site.

As always we take our customer's comments on board and will review the process to see if we can make even clearer.

Jason King´s profile

profile image of Jason King
Jason King
Reviewer
United Kingdom

About