TomRicketts´ profile

Reviews (1)


Excellent value, but need to pack parts more carefully

i recently bought three mavic rims from Fatbirds. The price they offered online was excellent. However the three rims were delivered loose in a box, with a distinct clank whenever it was moved. Not for the first time I was left wondering whether I could be bothered sending the rims back, at my own expense for packing. A little more care with packing please!

10 June 2013

Reply from Fatbirds

Hi Tom,

Many thanks for your review.

I am very sorry about this, we have a new packer in so I will discuss this with him and ask them to take a bit more care, we usually get praised for 'over packing' so I will remind them that we need to keep our reputation up for packing.

Kind Regards


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United Kingdom