AmpCity.co.uk

Good product/delivery but still waiting for promised email support

Product came next day with first class post as expected. I'm reasonably happy with the REZero earphones. However, no product instructions or sheet was included so I called to ask a few questions e.g., what is the strip of black dots (filters?) and how are they used? They said the info sheet from the manufacturer was in Chinese and not yet translated. They didn't know but would look into it and email me a response......still waiting.