I was told my dive computer was coming on the Tuesday so waited in all day, eventually at five thirty I rang and spoke to a staff member, he then realised it was still i the shop, he assured me it would be sent the following day. Unfortunately he forgot so I waited in all day on the Thursday again, but still no watch. He rang me to tell me but that was quite late in the day, finally it arrived on Friday but I had to wait in for 3 days for it! The staff were very friendly and I would use them again but I had an unlucky experience. No compensation for 3 days stuck indoors.
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