After waiting 4 weeks for delivery, I contacted customer services, I was then told there was a delivery problem itch the courier , I can appreciate this happens, but I was not contacted regarding this problem. The blind had then vanished and a new one was to be made to replace the original order. Another week past and then one part arrived followed the next day by the last part.
Although when I questioned the delivery, customer services were helpful, I feel let down, that they did not contact me when the courier did not deliver the first time.
The product itself was good quality and the price was good, but the experience would leave me questioning whether I would buy from them again
Although sceptical at first, the price I was given was much better than I thought I would get, and I received the envelope on the Wednesday sent it Thursday and got the cheque on Saturday. Also at each stage received emails to tell me progress. I cannot fault mazuma and completely recommend them to everyone.
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