I was looking for an SPL meter to set up my home cinema. Digital Meters carry a large range of all sorts of different measuring instruments. The price was good and postage to Poland reasonable. The meter arrived quickly and was perfect for what I needed.
I hired a car with Europcar from Forli Airport in Italy. This was pre-paid and all information was supplied in advance. Firstly I had to wait in a queue for more than an hour (there were only 2 people in front of me)while one person re-typed everything with one finger and didn't speak English. The car was not what I expected; it was of a much lower quality. Europcar did eventually manage to wriggle out of this one by showing that the car was in the same group as the one I reserved!
It was when I returned the car that my problems really started. The office was closed despite the fact that they knew many people would leave on an early morning flight. So I had to just leave the keys. My credit card was hit for EUR 95 which I thought could be an excessive fuel charge. I then got hit for another EUR 550. It turned out that Europcar claimed I was in an accident. I was not the car was perfect when I left it.
I have phoned and written on multiple occasions an got nowhere. I could not reach anyone that spoke English my letters went unanswered (despite using registered post). I finally claimed what I could through the additional insurance I took but am still EUR 100 out of pocket.
You have been warned. Don't ever use this company.
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