Ordered 2 items successfully on line, then got a call to tell me they would be dispatched from separate locations, so had to give payment details again for 2 orders. Fine so far. Then got called again to say that actually they did nt have my size, would I order a different make. Went for it as I was in a rush. Paid for next day delivery. Nothing turned up next day. Apparently someone went home early or something.
Fortunately, a same day delivery was then agreed. So good recovery in the end, but not confidence inspiring.
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