Justin Boocock´s profile

Reviews (1)

TalkTalk

Incompetent Call Staff, service not for purpose.

Started to get a crackle on the line, then eventually, the line and broadband packed up.
Tried contacting customer services. They said the line test was OK.
They suggested I buy a new phone or borrow one from a neighbour!
Well, a new phone isn't going to start the broadband working again.
Originally, they pursuaded me into renewing my contract with 6 months free line rental and lo and behold, after 2 weeks, they changed their terms and conditions so not only was my free line rental cancelled, but the prices shot up by a fiver a month.

Cancelled my direct debit, and they will not see one penny of their cancellation fees and on-going contract fees for a service not fit for purpose.

I now pay 26 pounds a month for a new 3 mobile contract, a nice Smartphone and tether my phone to my PC via Wi-Fi which is free and unlimited and it is 100 times better and faster.
Good Bye Talk Talk. Never Again.

Justin Boocock´s profile

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Justin Boocock
Reviewer
1975
Nairn, United Kingdom

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