D. Russell´s profile

Reviews (1)


Super fast service

After much searching for a new printer, I ordered an OKI C301dn colour laser from Printerland at the beginning of June. I based my choice on some excellent consumer reviews of the printer; the ease of use of the Printerland website and the amazingly low price they were offering; plus the ability to pay with PayPal. Unfortunately, instead of simply taking the money out of my account as normal, PayPal sent an eCheque.

Frustratingly, this added quite a delay but, on Monday 11th June, I got an email notifying me that the payment had cleared. As I had only chosen economy delivery I didn't expect to receive the printer until the end of the week at best. However, on Tuesday 12th June, I received another email to let me know the printer had been despatched, and it was delivered 3 hours later by TNT Express - wow!

I hadn't asked them to speed up the delivery so someone at the company deserves a tremendous pat on the back for their initiative. It shows customer service of the highest standard, and I'd recommend Printerland to anyone looking for a new printer.

D. Russell´s profile

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D. Russell
United Kingdom