Ian Johnson´s profile

Reviews (1)

Thesignbuilder

expensive once you add post and packing

All received in impressive packaging but it took almost 2 weeks. Hard to work out what you are ordering online thought we ordered a sign with a clear vinyl back. So asked for advice on online chat today, Martin was helpful initially then disappeared not answering all my queries.As the first order isn't as expected we need to re order meaning another 40 pounds and 2 week wait. So bit fed up really as this is a new small business and we've blown a hole in advertising budget already

12 June 2013

Reply from Citaglen Ltd

Our live chat is very good but we are currently having a few technical problems which we hope to have sorted in the near future. If you have any problems please call us and a member of staff will be happy to help you with any queries. We are very sorry order was not as expected, if this happens again please call us for advise on how to solve the issue. Diane Lucy Customer Services Manager

Ian Johnson´s profile

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Ian Johnson
Reviewer
United Kingdom

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