Keith Blizard´s profile

Reviews (3)

AnyVan

Great value two super guys

Used your service to transport two settees about forty miles for my son.
Brilliant in all respects, communication , liaising., timekeeping and delivery.
Extremely good value, highly recommended.
Thank you....

Laithwaites

They employ staff who lie to you.

My recent seasons case was meant to include a bonus bottle worth £10 as an incentive. It did not, I telephoned Laithwaites who apologised and said it would be sent out to me.
A few days later I received a letter asking me to contact them to update my card details, which I did. I also queried where my missing bottle was, Megan the agent had no record of my previous call, but said they would send this with my next case. I told her this was not good enough and was offered a £10.00 deduction from the payment I was due to make.
I accepted this. but surprise surprise no reduction was given.
Had a similar incident several years ago with Laithwaites, will never use them again . I do not like being lied to...

Brook Taverner

Fantastic customer service, quality clothing..

Decent product, although shirts take a lot of ironing.
Chinos good quality and nice feel.

Just annoyed that after buying two polo shirts, had I waited a few days would have got three for the same price, full marks to brook taverner for their marvellous customer service, who on seeing my review offered me a third one free.

Most appreciated, a very satisfied customer..Thank you .

12 June 2013

Reply from brooktaverner.co.uk

Dear Mr Blizard

I have noticed that you returned your polo shirts for another size. These are currently in our warehouse awaiting delivery. If you would like to let us know what other colour you would like we could add this to the purchase which would give you the 3 for £45 offer.

I look forward to hearing from you

Kind regards

Jason Scott

Keith Blizard´s profile

profile image of Keith Blizard
Keith Blizard
Reviewer
Male, 1949
Saint Leonards, United Kingdom

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