Daniel Fitzgerald´s profile

Reviews (1)

Myprotein.com

I am shocked at the level of service I received

I ordered my items online. I opted for the free delivery service. After 3 days, I decided to check my tracking number, to find that the items had reportedly been delivered through my letter box. Note that I had ordered 2.5kg's of protein, half a kilo of creatine and 180 dietry pills. I think the delivery driver would have struggled to get the pills through the letter box, let alone the whole delivery.
At this point I had not received the items. I then reported it, and after 22 days, and me having to spend more money elseware buying more supplements and protein, I received my items. According to the chap I finally delt with, the items could have been sent several days before this, but had been overlooked.

I was appalled by the service, and have no desire to use myprotein.com ever again due to fear of disappointment.

12 June 2013

Reply from Myprotein UK & Ireland

Hello Daniel,

Thank you for your review.

We are sorry to hear that you have had such delivery issues during your order. We have sent you an email via your Myprotein.com account to discuss this matter further and come to a positive conclusion.

Many thanks once again for your time.

Kindest regards,

Myprotein.com Customer Care Team

Daniel Fitzgerald´s profile

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Daniel Fitzgerald
Reviewer
1983
United Kingdom

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