We booked online in advance to get a decent discount and easily found the Big Bus rep near King's Cross station. All staff members we met were friendly and helpful. We took the Green Link to get on to the Red tour and then enjoyed the free river cruise, about 30 minutes from the Tower to Westminster. It was a great way to see all the sights - and we could have enjoyed free walking tours too, if only we had the time! It's really good value to bump up your ticket to 48 hours and we'd recommend it if you can. We then got on the Blue tour to make our way to the museums. The only minor problem we had was that there were no free vouchers for the Hard Rock Cafe available for us at the two stops we tried to get them. But the reps did their best to help. This wouldn't stop me recommending the Big Bus Tour to anyone who wants a friendly introduction to the city - or just a fun way to get around all the sights.
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