I was pleased it was delivered on time as promised but disappointed that it did not include the message I had wanted to accompany it! It was sent to a Chelsea Pensioner who did not know who had sent it to her, although she guessed it might be me and rang me up to ask! Not what I wanted. She said she checked the presentation box, the delivery note and the plastic address label envelope but to no avail! She also got an able bodied carer to check in and around the box too. So...... Only 5 out of 10 for 31DOVER.
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