Neil Elcome´s profile

Reviews (1)

Perfect example of a great company

I ordered a pair of earphones from Ampcity late one Friday morning very successfully. The site is easy to navigate, prices are exceptional and P&P charges are appropriate.

Later in the afternoon, I received a phonecall from a nice gentleman from Ampcity to advise that there was a discrepency in the stock levels and that the item I had order was not in stock. I was given the option of waiting for the arrival of new stock of my earphones or to be upgraded to the newer model for no extra charge due to the inconvenienced caused.

I thought that this gesture was extremely nice of them and an unexpectedly great step in customer service which is sorely lacking in these times.

Would not hesitate to recommend Ampcity to anyone.

Neil Elcome´s profile

profile image of Neil Elcome
Neil Elcome
Male, 1985
Newcastle upon Tyne, United Kingdom