Lisa Gibbs´ profile

Reviews (3)

Brilliant, lovely flowers excellent service. Highly recommend

This is the 3rd or 4th occasion I have used Serenata flowers. Their ordering system is clear and easy to use their prices are always good and they notify you immediately of the delivery date. They let you know when flowers are out for delivery and then notify you when they have been delivered.

Excellent service and the recipients are always delighted with their flowers too.

Big Cup Little Cup

Nice coffee, good service, not convinced

Pleasant coffee but there is a difference with these and the original pods. Really prompt and efficient service. Seems to fill a cup slower than usual too. The packaging is the main problem, can't use my usual shelf top coffee pod holder and its a pain storing so many big boxes. Also when I open each individual foil pack there is a smell of coffee which you don't get with the original so I wonder if they are as sealed for freshness as the original pods - if they were would they need to be in individual foil packs. Lots of unnecessary packaging by comparison. Still debating whether they are worth the cost saving against the original pods, yet to be convinced. Real shame as the prices are good and the service is too.

22 November 2013

Reply from Big Cup Little Cup

Hi Lisa,

Thanks for your feedback - appreciate you taking the time to let us know about your experience.

Regarding the foil wrappers and freshness questions you were asking - Once coffee is roasted and exposed to the air it begins to lose its natural aroma and taste. This is why we immediately place each capsule into a sealed foil pouch to keep it as fresh as the day it was roasted.

If you have any other questions or want to chat more about the coffee please just drop us a line or give us a shout.


Excellent service and best price

Not only do viovet consistently have the best price but goods were dispatched straight away and with me next day even though I hadn't paid extra for any guaranteed dispatch or delivery. Wish all companies operated so efficiently

Lisa Gibbs´ profile

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Lisa Gibbs
United Kingdom