Ordered kit for a new self build PC, and was very impressed with the speed at which everything was completed and despatched. An added bonus was the use of DPD for deliveries, whom I found to also be excellent right down to the text message informing me to within an hour of when delivery was due.
The real test was when I discovered that one of the parts was defective (not Scan's fault), I informed Scan who arranged for DPD to *COME AND PICK IT UP* it up from my office - a few days later a shiny replacement was also delivered to my office, all fuss free and easy. Now thats what I call customer service!
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