Rob H´s profile

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Absolutely useless - will never use again!

I bought a bike from Halfords Carrickmines a few months ago as my Bike To Work scheme required me to use a Halfords store.

After picking out the model I wanted, I placed my order and was told to return the next day to collect the assembled bike. I arrived back at the designated time and was told that the bike wasn't built yet, and I'd have to come back the next day (Monday). I called up on my lunchbreak only to find that they had suddenly and inexplicably run out of stock? I was told the bike had been reordered and would be in by the weekend. I recieved a call on Friday to say the bike would be ready for collection on Sat and, fair dues, when I got there it was ready. However, upon returning home I found that the handlebars were loose and rotated with minimal pressure. The gears hadn't been set properly and the brakes were also loose and largely ineffective. I corrected these issues myself, but I did give the store a call to let them know I was unhappy with the setup. After holding for almost 10 mins, the youth informed me that they had been very busy and things like this were 'bound to slip through'???

I think next time I'll just skip the hassle and buy from a decent store, bike to work be damned.

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Rob H