Sean Wyke´s profile

Reviews (1)

Steven James Guitar & Amp

Completely excellent product and service

I recently purchased a Hagstrom Viking Deluxe Tremar guitar from these guys. The guitar itself is beautifully made with excellent attention to detail and plays like a dream. The customer service from each member of staff I spoke to was friendly and professional throughout and communication prior to delivery was excellent. They even threw in a few extras for free.
The case I ordered wasn't quite as snug fitting as I'd hoped but after speaking to the manager I am assured that they will gladly exchange it for the dedicated C55 Hagstrom Viking case as soon as it is in stock next week.
This was my first purchase from Steven James North East Guitar & Amp; would I use them again?

Sean Wyke´s profile

profile image of Sean Wyke
Sean Wyke
Male, 1970
Matlock, United Kingdom