Samantha Skinner´s profile

Reviews (1)

Exante Diet

Worst delivery company ever.

My order arrived three days after it was meant to with the delivery driver saying he couldn't get access to my building. I was home - he didn't bother to ring the bell. So I called the delivery office and was spoken to with disgusting manners and the worst customer service ever. My parcel was then not delivered to me for a further two days. No apology no nothing. This always happens when I order exante - I wish wish wish they would use a different professional delivery company. I had other parcels delivered to me that day at home what is the reason my diet pack couldn't be delivered? No reason no apology. Shocking way to behave in this day and age.

15 June 2013

Reply from Exante Diet

Hi Samantha

I am sorry to read that you have had problems with your order being delivered and even worse that when you have called the courier you have not received the service I would have expected you to receive.

I will look into this and investigate further, I will then back to you.

Thanks Jeanette

Samantha Skinner´s profile

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Samantha Skinner
United Kingdom