We got off to a rocky start with packets not being processed and delivered as expected, but the customer service when I pointed out the problem were very nice, even though they couldn't fix it. Most of the packets are quite good, and the range is similar to other packet diets I've tried, just wish they had the chilli con carne flavours and the fudge bar I've had in other diets, the bars they have are not very pleasant to eat. It's also a shame that they only way you can try the pasta pack (which looks good) is to go for the MUCH more expensive 'pick your own' option, or buy LOADS, which is not good if you don't know if you like it! That really struck me as profiteering, but then who isn't out to fleece you at the moment? All in all a good service and a good product, I'll be happy on it while I lose the weight.
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