They initially offered me £55 for my iPod. As my item apparently arrived to Bozowi after their '14 day quote guarantee period' they sent me a ridiculous revised offer of £1. I sent them an email asking for my device back and told them I did not accept this revised offer of £1. I got no reply and my device was sent for recycling and my account was credited with £1. I sent a second email querying this and managed to get a reply stating that they were acting in accordance to their T&Cs to send me such a ridiculous revised offer, at no point did they acknowledge the fact I asked for my device back. After a few more emails of me asking for my device back they finally told me it had been recycled and I cannot get it back. After writing them a letter of complaint they offered me a settlement of and extra £10 to be credited to my account. This process took weeks and I was so fed up with it I took the £10 but was still very unhappy at their service.
I would NOT use this service again simply for the fact that if your device arrives late they will send you a ridiculous revised quote.
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