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Reviews (1)

Victoria Plumb

Utterly horrendous experience

I ordered various pieces of bathroom on the eve of monday 10th June. I paid for it to be delivered on Friday when i had a day booked off work. On thurs the money had gone out of my account but i had no confirmation of order. I called on numerous occasions and finally got told that they had no record of my order and that i could not be delivered for another 5 days. I explained that was unacceptable due to the fact that i would be on hols and that i had specifically ordered it for the friday so that would could commence asap with the plumber i'd booked. They rearranged for the saturday. Still no confirmation via email of this.
The order has just arrived and the delivery man refused to bring it into the house and left it all on a pallet on the road outside my house. I am a female, living on my own and am outraged that they could think that is acceptable. The cabinet weighs 38kilos.
I haven't even managed to bring myself to look at the quality of the goods yet. Will never be using this service again.

Mrs Sarah L Stewart found this review useful

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Cal Lloyd
Ecclesall, United Kingdom