james carver´s profile

Reviews (1)

Victoria Plumb

unclear misleading adverts

I was really disappointed with this service. I ordered my product online, paid for it immediately only to find in my online receipt that my product (one item) was out of stock and I had to phone in to enquire about its delivery. Shocked to find one month delivery date and when I cancelled this order immediately was annoyed to be told my money would not be paid back into my account for another 4 weeks. My money to you - instant. my money from you - 4 weeks, this does not make sense. Also e mail from you to confirm money and discussion on phone not forthcoming. makes me think dodgy firm

20 June 2013

Reply from www.victoriaplumb.com

Dear James Carver

The refund will be cleared into your account within the next 2-3 working days.

Kind Regards
Victoria Plumb Customer Service Department

james carver´s profile

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james carver
United States