David Evans´ profile

Reviews (1)


Great show really good time

Show well worth seeing Ticket tree personnel were very friendly, professional and extremely helpful with any questions I asked.
Hotel was nice staff were helpful and if I have one gripe it would have to be that there was no tea or coffee making facilities and one had to have it delivered by room service which was certainly not cheap and took quite a while to arrive, so the one thing I would suggest to them is to have a kettle with tea and coffee in the rooms, so one can make a cup as and when one wants to.

17 June 2013

Reply from TicketTree.com Ltd

Hi David,

Many thanks for your review, good to hear it all went well.

Please accept my apologies for the situation with the tea and coffee facilities. I've spoken to the hotel who have said every room does include tea and coffee-making facilities, though the person I spoke to said it's sometimes in a cupboard, so I can certainly see how you might miss it!

Furthermore, the hotel have told me that the cost of the beverages brought to your room was waived entirely, so do let me know if that money has been taken and I can look into getting it refunded for you.

Again, thanks for your feedback, and we very much look forward to hearing from you again.


David Evans´ profile

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David Evans
United Kingdom