I changed my Mum's service from Virgin as their bills were escalating rapidly. The Broadband service over the last 6 months since the BT installation has been very intermittent and since then only one of my Mum's phone sockets work, so she has to run down stairs to answer the phone or carry a handset around with her from room to room when she is upstairs .Most evenings are spent using the BT diagnostic software, calling for technical support or just doing without the internet. After 3 phone calls this evening alone, I've had enough. They wanted to charge £99 to send out an engineer to fix their faulty service! Unbelievable!
Gareth Greenlynch found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.