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Reviews (2)

Wowcher

AWFUL!! ITEM NEVER RECEIVED AND FOBBED OFF BY WOWCHER

In August 2012 I ordered a pearl thong on a WOWCHER deal and still in January 2013 have not received the goods after paying postage as well.. I have phoned WOWCHER and the company several times and the company will not reply and WOWCHER tell you it’s not there responsibility its the company who advertised it who are Beauty seek soul however they don't reply. I have no refund and no product! Its disgusting that WOWCHER will not take responsibility for the companies advertising on their site, with GROUPON they take a percentage of the supplier’s money until all vouchers have been redeemed and then they can give refunds to who they need to and the company loses out if they are not sending products! I strongly advise you do not use WOWCHER if this is their attitude to customers!

Vanessa found this review useful

11 January 2013

Reply from wowcher.co.uk

Good Morning,

We’re really sorry you didn’t have the pleasant experience that’s meant to come with a Wowcher deal. If you could please email your order details to us at enquiries@wowcher.co.uk with 'TRUST' in the subject then we can look into this further and consider your case for a refund.

Kind Regards

Wowcher

Mazuma Mobile

Excellent service

Mamuza was quick with response once phone received and I got my cheque within 3 days of sending phone fantastic service I would recommend again. Thank you very much.

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