Daniel Jones´ profile

Reviews (1)


Brilliant, despite other reviews

I ordered myself a smartphone from Expansys due to the price being much cheaper than the o2 store price. I only read reviews after ordering (rather foolish, I know) and was a little worried about my order based on the general consensus. I must say, though, that I experienced nothing but excellent service from them, and also their chosen courier, Parcelforce.

I paid for the Next Working Day delivery (on a Friday) and as expected it arrived at 10am Monday morning. Expansys customer care were excellent in responding to a couple of questions I had via email, and I also found their call centre staff to be very helpful too.

Excellent service, I understand this review is in the minority here but honestly I think they're great and wouldn't hesitate to order from them again.

17 June 2013

Reply from Expansys

Mr Jones,

Many thanks for the feedback. I have passed on your comments to the customer service agents who you had contact with.

Enjoy your product!

Kind regards

Sam Sathanandan
Customer Service Manager
eXpansys Europe.

Daniel Jones´ profile

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Daniel Jones
United Kingdom