Ordered a couple of SODIMMs to revive an ancient (2004) Dell Inspiron laptop, which was grindingly slow owing to lack of memory. These arrived quickly by Royal Mail - no waiting around for courier firms and then finding the dreaded card saying "we called but you were out".
The supplied items would not work with the old laptop, but a quick phone call resulted in a replacement being posted the same day, and that worked just fine. I wish all firms offered such good customer service.
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