PLEASE STEER CLEAR OF THIS COMPANY AND WARN OTHERS!
I have never written a negative review of any company and after this experience I feel it to be my obligation to make other customers aware of this scam! It is in a sense a duty! I ignored existing warnings on the web about the dealings of this company and thought they should get a chance as we all know that bad experiences are a small part of most companies and that most companies DO manage smooth transactions!
I was sold an SSD hard drive from the online site and was promised a reasonable delivery time! HOWEVER, when my delivery didn't arrive, I called the contact number only to find that the calls are managed by an independent call centre in India. They kindly told me that the item was not in stock and therefore, there will be a slight delay in the delivery. For me, that was enough for alarm bells to start ringing as no reputable company sells stock online and takes money from you without telling you that items are NOT IN STOCK. I immediately requested to cancel my order that was on 20th of May. I have ever since been trying to recover my refund but have been unsuccessful. I am now having to formally file papers through my credit card company.
Despite sending repeated email, the only response I get is that "the accounts department has been notified and we are processing your refund".
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