I took my engagement ring (purchased elsewhere) to PD to be rebanded as I wasn't happy with the quality of the platinum band I had. We ended up buying our wedding rings from there. I have now upgraded my wedding ring, also with PD.
On all occasions, I dealt mainly with Stephanie who was incredibly lovely. She's professional and knows exactly what she's talking about. Everyone there has gone out of their way to be helpful with my MANY demands/requests for changes.
Delivery turnaround was also really quick and the presentation box is absolutely gorgeous!
I would recommend PD unreservedly.
I was worried about ordering such an expensive item from a company that wasn't local to me. The price was the best I saw and the staff members were incredibly friendly and helpful, I had a million questions! Delivery was free and took one working day.
I will buy again from pram world again with no hesitation!
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