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DFS Furniture

pushy sales staff should be lined up and shot.

I recently purchased a cheap sofa from the DFS store in Plymouth. The delivery guys were great and the sofa is fine but the sales lady was very lucky to get away without a back hand right across her mouth!
despite saying several times ALL I wanted was a sofa, my bill was twice as much because she added extra insurance, stain cover and removable arms. She then proceeded to berate me for not wanting them. She then had the cheek to tell me she couldn't take cash and to do it on interest free. After explaining several times that NO, I want to pay cash, she said they had no change (£1) and would have to write me a cheque. Would never shop at DFS because of her. And I had a hangover. Berk!

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Dave Witts
United Kingdom