i am one of the oldest Sigma Sport customers (in both my age and the number of years i have been a customer), its a great shop with no atmosphere. The service I get is excellent but only from the staff who know me, the ones that don't just look straight through me and i most cases never speak. In the last two weeks I have been into four top cycle shops in London and they have all welcomed me, asked if they can help etc. etc. this never happens in Sigma. All these shops gave me 10% discount without me asking, i don't get any at Sigma unless I ask and if I am lucky it is only its 5%.
I shall continue shopping at Sigma but i am not happy guy and disappointed in the direction it has taken
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