Stuart and Clare Mills´ profile

Reviews (1)

Value, customer service and knowledge beyond expectation

My experience with Internetgardener has been outstanding from start to finish (and in between). Having decided to redo the garden in our first home I did what most newbies do and visited a few garden centers to get an idea of how these things work. I couldn't believe the arrogance from staff at the 'local' gardens centers( not all are like this I understand) and prices they think is acceptable(usually demonstrated by a large family estate not far away) so I had a look on the web. Having looked at other sites I chose Internetgardener for its products and value and it was the best decision I could have made. My order was for £1500's worth of bbq, bench, furniture and other bits so I wanted to make sure I was getting the right stuff and called for advice before I pressed the confirm button. The staff knew everything about the products I had selected and helped all along the way. Everything was easy and delivered by various couriers with full promised communication throughout. One very real difference with Internetgardener to most others was the customer service when one of the products had a small fault. In many instances this is the time when ordering of the internet can go wrong but in the case of IG it is not the case. The fault was with the manufacturer and one of those things that can't be foreseen until its out of the box but the speed, attitude and overwhelming sense of caring about the issues was outstanding. The issue was dealt with and I am a very happy customer of IG and would highly recommend you give them a try. Your hard earned money is safe with this caring company im my experience.

Stuart and Clare Mills´ profile

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Stuart and Clare Mills
United Kingdom