Despite purchasing flowers and paying extra to have them delivered the same day, I later received an email apologising that they could not be delivered and asking how I wanted to proceed. I asked to get the delivery charge refunded and just get the flowers delivered ASAP.
The next working day came and I get another email saying exactly the same thing - they couldn't deliver the flowers and how did I want to proceed. Again, I said just get them delivered ASAP.
Today is the third day and I have now received my third email saying exactly the same thing - sorry they could not be delivered and how did I want to proceed. I have just shot back a rather rude email, and considering it is gone 4 o'clock, I doubt they will be delivered today either.
Worth noting that when I made the original order, I also ordered another bunch from SerenataFlowers.com to another recipient, who received hers WITHIN THE HOUR.
I wonder where I'll be taking my business in the future...
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