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Goods never received and no response to 8 emails

I ordered a Swiss Army Knife as a leaving present (for someone who has now left!) and never received the item. I sent 8 emails to the company and never received a single response. The service is unacceptable. I have contacted my credit card company to open a dispute and hope to get my money back. I will also be reporting this to the supplier and Trading Standards.

Avoid this company!

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United Kingdom